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Pets Files

Basic ‘p-etiquette’ at the vet clinic

Over the past few months, I’ve been to the vet clinic on several occasions. During my visits, it’s become clear to me that many people – let alone their pets – have no idea how to behave. As I watched various dramas unfold, I was disheartened by the lack of common courtesy and respect. 

Here are a few common sense p-etiquette tips.
 
Call ahead for an appointment
If your pet needs to see a vet, call ahead to schedule an appointment. Showing up without an appointment doesn’t mean your pet will be seen, especially if the veterinarian isn’t in or has a full schedule.
 
Even if your pet is experiencing a life-threatening emergency, contact the office ahead of time to alert them so they can make the necessary preparations before you arrive.
 
All clinic clients are equally important
Speaking rudely, and disregarding rules (like cats not in carriers) is unacceptable. You’re not the only one with a sick animal. Every client in the waiting room has a furry loved one that’s not happy to be there.
 
Arrive a little early
It’s always good practice to arrive early – you can make full use of the time allotted for your appointment. Arriving late not only sets the clinic’s schedule behind, it also affects your fellow patrons.
 
Have your pet restrained
The clinic is a strange environment in which pets don’t always act the way you’d expect. So keep your cat in a carrier, and your dog on a leash. Use a regular leash – not a retractable one – so you’ll have better control. If you’re bringing in multiple dogs, make sure you can handle them.
 
While it may seem convenient to bring all of your pets in at once for basic care it’s not necessarily the safest. Don’t bring in animals you cannot personally control.
 
Don’t pet other animals without asking
Normally friendly animals may react aggressively in this stressful environment. And don’t let your dog approach other people unless they encourage it.
 
Leave the kids at home
A busy animal hospital is no place for children. You need to concentrate on controlling your pet. Having kids with you makes it difficult to focus on your pet’s needs in the exam room and communicate with your vet about any concerns or treatment.
 
Warn staff of any behavioural issues
Let the veterinary staff know ahead of time if your pet is severely anxious, frightened by strangers, nips or bites, or is aggressive towards other animals. Clinic staff appreciate the heads up, and it gives them the opportunity to confront your pet’s unique behavioural issues.
 
Put your cell phone on hold
While you may not be anxious, your pet undoubtedly is. He deserves your undivided attention for both his safety and stress level.
 
A little personal space please
When the front desk staff is busy with another client, respect their privacy and let them finish before you push your way up to the desk to process your payment.
 
Seemingly simple etiquette will pay off in a positive experience for you, your pet, and your fellow pet guardians at the clinic.