Categories
Nouvelles quotidiennes

Air Canada Gets Technical

After developing an application for the intelligent telephones, BlackBerry and iPhone, less than a month ago, Air Canada is now bringing people together more than ever.

In order to offer the best service and added value sought out from clients, the Canadian airline company will now add the package service for text and e-mail in order to contact the passengers of a flight that would be delayed or even cancelled.

The passengers will therefore be able, while using their computer or their mobile phone, to modify their flight and thus avoid the waiting or need to contact an agent.  The announcement with the customers will be done automatically, their contact information being doubled to their reservations.

The head of operations at Air Canada, Duncan Dee, says that the airline wants to use smart phones and wireless phones in order to reach the maximum customers possible.

Those who do not have access to e-mail will be redirected to the traditional call centers to enable them to book an alternative flight.

Categories
Nouvelles quotidiennes

Real-Time Flight Information Available For Air Canada

Passengers travelling with Air Canada who own a Blackberry or iPhone can receive real-time flight information with a brand new application for their phone.

This service offered by Air Canada, which is the first of its kind in North America, offers passengers real-time information on delays and changes in their itinerary.

It is also possible for them to obtain an electronic boarding pass with the application servers connected to the company.

For Blackberry users only, the same information is also available for the company’s affiliate carrier, Jazz.

 

Categories
Nouvelles quotidiennes

New Flight Schedule for Air Canada

The changes implemented by the Canadian airline were made with the goal of accommodating workers, so that they can finish work before taking the plane.

Air Canada also took this measure to improve connections to a multitude of destinations.

In addition, passengers leaving from Paris returning to Montreal or Toronto, will also have access to a new seating option called Suite Executive First, which is available in Business Class.