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Mobile Syrup

Apple offers $95 million USD to settle refurbished device lawsuit

Apple reached a $95 million USD (roughly $119.3 million CAD) settlement that, pending court approval, will resolve a U.S. class-action lawsuit that accused the company of violating U.S. warranty laws.

At issue here is Apple’s AppleCare program, which replaced customers’ devices with refurbished parts. The lawsuit includes all U.S. residents who purchased an AppleCare Protection Plan or AppleCare+ on or after July 20th, 2012 and received a refurbished replacement device. Unfortunately, Canadians are not included in the lawsuit. That said, the lawsuit could set a precedent for other similar actions outside the U.S.

According to MacRumors, Apple’s Repair Terms and Conditions in the U.S. state that the company “may use parts or products that are new or refurbished and equivalent to new in performance and reliability.” However, the plaintiffs in the lawsuit claim that refurbished parts or devices are not “equivalent to new.” It’s worth noting that Apple’s Canadian terms say the same.

The class action will likely receive between $63.4 and $68.1 million USD (between $79.6 and $85.6 million CAD) after deducting attorney’s fees and other costs.

However, Apple denies that refurbished devices are inferior, saying it chose to settle considering the time and costs associated with a continued trial, according to court documents obtained by MacRumors.

Plaintiffs sought court approval on October 20th or as soon after that as the presiding judge can hear the matter.

Those interested can learn more about the class action here.

Source: MacRumors

Categories
Mobile Syrup

AppleCare+ now covers iPhone 12 and iPhone 13 back glass breaking for $39

If you’re the type of person who drops their iPhone 13 or iPhone 12 device a lot and refuses to use a screen protector or a case, this is definitely good news.

AppleCare+, Apple’s extended warranty program, now covers two incidents of accidental damage protection every 12 months. Apple says that each incident includes a service fee of $39, but the key new update is that “screen or back glass damage” is included.

“AppleCare+ for iPhone extends your coverage and adds up to two incidents of accidental damage protection every 12 months. Each incident is subject to a service fee of $39 for screen or back glass damage, or $129 for any other damage, plus applicable tax,” writes Apple.

Prior to this change, cracked or damaged back glass replacements cost in the range of $100. AppleCare+ costs $199 or $9.99 per month.

iPhone AppleCare+ repair cost

  • $199 or $9.99/month for iPhone 13 mini/iPhone 13
  • $249 or $12.49/month for iPhone 13 Pro/iPhone 13 Pro Max
  • $199 or $9.99/month for iPhone 12 mini/iPhone 12
  • $199 or $9.99/month for iPhone 11
  • $119 or $5.99/month for iPhone SE
  • $249 or $12.49/month for iPhone XS/iPhone XS Max
  • $9.99/month for iPhone 8 Plus
  • $12.49/month for iPhone X
  • $9.99/month for iPhone XR

Out of warranty screen replacement cost

  • iPhone 13 Pro Max: $429
  • iPhone 13 Pro: $365
  • iPhone 13: $365
  • iPhone 13 mini: $309

Battery Repair

  • iPhone 13 series: $89

Other iPhone repair costs

  • iPhone 13 Pro Max: $779
  • iPhone 13 Pro: $719
  • iPhone 13: 599
  • iPhone 13 mini $519