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Mobile Syrup

IWK’s Chez NICU Home platform gives NICU parents the support they need

The birth of a new baby is a joyous occasion, however, it can often be fraught with various complications.

Newborns with intensive medical care needs are usually brought to the Neonatal Intensive Care Unit (NICU) of a hospital.

While knowing their baby is getting around-the-clock care, parents often find the reality of it difficult, given the many complex reasons why an infant is sent to the NICU.

While a specialized team of medical staff is always there for the newborn, research from IWK Health, a health care and research centre in the Maritimes, shows NICU babies do better if their parents are present and actively involved in their care.

IWK Health wants to make this a reality for more parents. In partnership with OnX Canada and Cisco’s Webex platform, the company launched the Chez NICU Home platform in 2020, in the midst of the pandemic.

The web-delivered application provides support in two ways: the first is through a web app that has evidence-based educational resources for parents to access whenever they need them.

The second component is to connect parents with their child 24/7. It’s often difficult to have parents in the NICU at all times. The program speaks to this issue by connecting families and healthcare providers, within the hospital and beyond, with video through Webex.

Andrea Melanson, a discharge coordinator at IWK Health, told MobileSyrup the pandemic brought on many challenges. For NICU parents it meant finding a way to stay connected with a support system. “The ability to have extended family and friends connect virtually while you are holding your baby skin-to-skin…[is] a welcome comfort to the one spending their time in the NICU.”

Melanson said this program has changed the way she works. As the person responsible for making families stay comfortable and supported, she says she participates in her daily rounds virtually, leading to more effective communication between the team.

“Chez NICU Home has become an integral part of our care delivery model and we cannot imagine our NICU without this valuable supplement to care,” Melanson said. “Our unit vision is to partner with families in the care of their children and Chez NICU Home has made those partnerships stronger than ever.”

Image credit: IWK Health 

Source: IWK Health

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Mobile Syrup

Cisco now allows Webex users to move virtual meetings between devices

Webex users can now keep their virtual meetings active in various settings and without interruptions.

The video conference tool by Cisco now has Move to Mobile, which allows people to move their Webex calls from desktop to iPhone to Apple CarPlay.

Cisco directly built the feature into Webex Meetings. A QR code is generated when using it through the desktop that transfers a meeting to the user’s iPhone when scanned. Connecting the device to CarPlay moves it to a vehicle.

Users can also view upcoming meetings and join them via audio through CarPlay, a feature only available through Webex. Once a user is at their final destination, the session can continue over the phone and further connected to a conference room if needed.

The feature is also available for Android users.

The news builds on promises the company has made regarding “next-gen office spaces.”

Cisco announced back in March it was working with car manufacturer Ford to run Webex in their new electric vehicles. It will feature a 15.5-inch screen, called SYNCA 4A, that uses HTML5 and will offer a connection to Webex online. An app will also become available on the device.

“The automotive industry is undergoing a massive digital transformation. Cisco has the potential to help our customers embrace technology and fundamentally change the driving experience,” Chuck Robbins, Cisco’s chair and CEO, said.

Image credit: Cisco 

Source: Cisco

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Mobile Syrup

Canadians are being targeted by a malicious cyber campaign and researchers aren’t sure why

In 2018, a malign cyber campaign began to make its way across the world.

New research from the Cisco Talos’ Cyber Threat Intelligence Team found this was done by baiting users into downloading fraudulent versions of popular software onto their computers, likely through the use of ads.

“Talos believes the attackers have set up an advertising campaign that will present links to a web page, offering the download of a software installer,” which has numerous different file names.

Once downloaded three different types of malware are present: a system that steals passwords, a “backdoor” that allows remote access to systems, even if they are behind firewalls, and a browser extension that steals sensitive information.

The extension isn’t downloaded from the Chrome Extension store, but the malware software. It’s listed as “Google’s Safe Browsing” in the extension settings.

“This extension is very similar in its features to a banking trojan. It periodically connects to a C2 to receive the updated configuration settings. Those settings are then used to control the behavior of the features that allow stealing data from the browser, such as a form grabber, keylogger, and screenshotter, among others,” the research notes.

The promised software is never installed.

Researchers found the original password stealer used was Azorult. More recently, Redline is being used.

A timeline created by the researchers shows the first extension was seen in August 2018. Between then and March 2020, activity was consistent, before the start of a months-long absence that ended in October of that year.

Before the break, Azorult was being used. Afterward, the password stealer was updated to Redline. Researchers believe this change could have happened because of the release of an updated browser, Chrome 80, that broke the prior malware trio.

Researchers believe advertisements were involved as an analysis of comprised systems found the browser only worked with Cloudflare and Google IPS.

Magnat is the alias being used by the conspirator, who’s continuously improving the malware they use. Researchers determined this as the alias by examining malware samples and the tools used to create them and checking to see if any information was left behind. Magnat was the username found on a number of samples examined.

The attacker is focused on financial means from the sale of stolen credentials and fake transactions.

More than half of the total victims are Canadian and it’s unclear why.

“The research did not uncover any information that allows us to reach any conclusion as to why the attack has a big focus on Canada. All we can say is that roughly 50 percent of the systems contacting the C2 originate from Canada,” Tiago Pereira, technical lead of security research with Cisco Talos, told MobileSyrup.

“This adds to the internet “street smarts” that Canadian users must have while using the net. The attacker’s interest in Canadian users makes it more likely for a Canadian to come across such an attack and the extra knowledge provided by this kind of research may come in handy.”

Running ad blockers, and considering if a URL is suspicious, are some things Canadians can do to protect themselves, Pereira said.

Cases have also been identified in the U.S. and Australia. On a much smaller scale, cases were also seen in Italy, Spain, and Norway.

Image credit: ShutterStock

Source: Talos

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Mobile Syrup

Cisco invests $12 million in Canada’s largest cybersecurity education program

Canadian high schoolers will now have the opportunity to take part in the largest cybersecurity education program in the country.

This is possible through a partnership between Cisco Canada and STEM Fellowship.

The funds will assist 40,000 high school students in the cybersecurity classroom training program (CCTP), focusing on digital skills and safety knowledge by combining it with subjects like math, business, and social studies.

Business teachers, for example, can access specific content that would show what an attack on digital businesses looks like, teaching students the ways to protect organizations from a cyberattack like this.

Courses involving art and culture will take a look at electronic ticketing fraud and health courses might examine fitness information online, distinguishing between evidence-driven data and forgery.

A 2020 report by Statistics Canada shows only one-third of students are taught how to detect phishing or scams online.

“An understanding of cybersecurity and digital threats has never been more pressing, yet topics of cybersecurity and active digital citizenship are missing from high school curriculums. The Cybersecurity Classroom Training Program gives students a solid foundation in cybersecurity,” Dr. Sacha Noukhovitch, president of STEM Fellowship, said in a press release.

The program also hopes to inspire students to pursue careers in IT and cybersecurity.

Teachers can gain free access to the program by emailing cctp@stemfellowship.org.

MobileSyrup asked Cisco to provide more information on the program and will update when a response is available.

Image credit: Shutterstock

Source: Cisco