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Mobile Syrup

Canada decommissions COVID Alert app, here’s how to delete it

The Canadian government officially decommissioned the COVID Alert contract tracing app effective June 17th.

In a press release shared by Health Canada, the government said that it disabled the exposure notification service and that “users can delete the app from their devices.”

“While the pandemic is not over, the decision to decommission COVID Alert comes after careful consideration following discussions with provinces and territories on the ongoing evolution of public health programming that varies in each jurisdiction,” read the release.

Health Canada goes on to encourage people to “stay aware of COVID-19 activity in their local area” and keep up with recommended COVID-19 vaccinations.

COVID Alert was available for nearly two years — the app first became available in July 2020. It was intended as a way to aid in contact tracing by leveraging Bluetooth Low Energy (LE) tech on Android smartphones and iPhones to share anonymous codes between nearby devices. Users who tested positive for COVID could use the app to warn others who had been near them of potential exposure to COVID-19, all without revealing people’s identities.

The app ran using a contact tracing solution jointly developed by Apple and Google. That framework is built into the company’s respective mobile operating systems. Countries were encouraged to develop apps using the framework.

However, COVID Alert never really took off. Despite heavy promotion from the government, only 6.9 million people living in Canada downloaded the app. Moreover, only slightly more than 57,000 users notified others that they had tested positive using COVD Alert.

Recent changes to testing in Canada, such as a decrease in PCR testing, saw a reduced number of one-time keys made available to COVID Alert users. Moreover, the app suffered technical issues, with some older phones not supporting it and other users not getting notifications at all. It also didn’t help that some provinces chose not to adopt the app.

The government spent about $20 million on COVID Alert, with $3.5 million going towards building the app and $15.9 million spent on promoting and advertising it to Canadians, per Global News.

At the time of publication, COVID Alert was still available to download from both the Google Play Store and Apple App Store.

How to delete COVID Alert

To delete COVID Alert on iPhone:

  1. Press and hold the app icon
  2. Tap ‘Delete App’
  3. Tap ‘Delete’

On Android:

  1. Press and hold the app icon
  2. Drag it to ‘Uninstall’
  3. Tap ‘OK’

Source: Health Canada Via: Global News

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Mobile Syrup

Canada may finally kill COVID Alert — sorry to the 6 people still using it

The federal government reportedly plans to shut down its COVID-19 contact tracing app, COVID Alert, sometime this week.

The news comes from The Globe and Mail, which cited two sources familiar with the situation. However, the publication didn’t identify the sources, who weren’t “authorized to discuss the shutdown.”

The report hardly comes as a surprise, given many provinces rolled out changes to PCR testing regulations that rendered the app useless several months ago.

Further, it was widely reported that COVID Alert had failed, based on the number of downloads and other usage metrics. Intended to help warn Canadians of potential exposure to COVID, only 6.9 million people downloaded the app by last February — Canada has a population of over 38 million people. Moreover, users had only inputted 57,704 codes declaring a COVID infection into the app. The Globe notes that at that time, over 3 million Canadians had contracted COVID-19.

For those unfamiliar with the app, COVID Alert ran on a system developed jointly by Apple and Google that leveraged smartphones’ Bluetooth capabilities to trade anonymous signals between people who were in close contact. If someone tested positive for COVID-19, they could input a code into the app, which would then send notifications warning of possible COVID exposure to other app users who had been near the person who tested positive. While the underlying framework for the contact tracing app came from Google and Apple, COVID Alert was built by the Canadian Digital Service with help from Shopify and a security review from BlackBerry.

The government reportedly spent over $20 million developing the app, which launched in July 2020. However, questions remain about whether the app was helpful in combating the spread of COVID-19.

Source: The Globe and Mail

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Mobile Syrup

Barely anyone is using the COVID Alert app

Canadians are not using the COVID Alert app as cases surge across the country.

During November, there were 18,900 new cases in Ontario, but the COVID Alert app was only used 869 times to report cases, according to CityNews. It’s still unclear if this falls on people for not inputting codes into the app or public health units for not giving out and explaining the codes, but as cases explode moving towards 2022, this isn’t a great thing to see.

While, in theory, the app should help limit the spread of the virus, it had a rocky run ever since it was announced.

The app cost around $20 million to develop and advertise, yet it still did;t pick up mass adoption amongst Canadians. As far as we can tell around six and a half million people downloaded the app, but that’s not a huge amount compared to Canada’s population.

It’s worth noting that these numbers are from November, and it’s likely more people are using the app in December considering how high these numbers are.

If you want to download the app, you can get it on Android here and iOS here. You can learn more about the app and how it works here.

Source: CityNews