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YouTube’s new corrections feature makes it easier for creators to fix mistakes

Warsaw, Poland – 10.06.2020: Youtube app on the smartphone. Youtube videos and films. Video streaming. Surrounded by true wireless earbuds. Watching films with Galaxy Buds – TWS.

YouTube has a new ‘corrections’ feature that will make it easier for YouTubers to more easily add fixes to their videos if they make a mistake.

Currently, if a YouTuber makes a mistake in a video, they can edit and re-upload the video, add a note to the description or pin a comment with the correction. None of those are ideal solutions — the first risks losing comments and engagement metrics, while the other options are easily missed by viewers.

The new corrections feature, on the other hand, lets creators add more obvious corrections to a video without needing to take it down, edit, and re-upload. The new system will display corrections via an info card in the top-right corner of the video. Viewers can click or tap the card to view more details in the video’s description. Check out the example from YouTube below to see how it looks:

YouTube’s new corrections feature | Source: YouTube

The Verge notes that the new correction only appears to show a card for the first correction in a given video.

While not perfect, the new corrections feature should work as a decent alternative to re-uploading a video. Any YouTubers out there curious to learn how the feature works can check out Google’s support page here. You can also find details about it on YouTube’s ‘Creator Insider’ channel.

Header image credit: Shutterstock

Source: YouTube, (2) Via: The Verge

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Mobile Syrup

Meta testing live chat support for Facebook creators locked out of their account

Meta’s Facebook platform is now testing a live chat help feature for users who have been locked out of their Facebook accounts.

Facebook detailed the change on its ‘Meta for Creators’ website, noting that it’s testing live chat help for “some English-speaking users globally, including creators.” This marks the first time Facebook has offered live support for this kind of issue, and for now, it will focus on people who can’t log in to their accounts due to unusual activity or because of alleged community standards violations.

The change marks a significant shift for Meta/Facebook. The service has lagged behind other popular creator platforms when it comes to community moderation and page management tools. Plus, large creator accounts are more likely to be targeted for account theft, making tools for recovering accounts more valuable.

A BuzzFeed News report from August detailed an underground economy of people who claim to have inside access at Meta. These insiders charge money to help restore accounts — creators who rely on social media for their business may find themselves with no choice but to pay when they get locked out.

Along with the live chat for account recovery, Meta announced other changes including improved comment moderation with keyword blocking, moderation assistance that can auto-hide comments with links or images, the ability to block users and any new accounts they make and a dedicated spot to view hidden comments.

There’s also a small test of live chat support for English-speaking creators in the U.S. who don’t have an assigned relationship manager. That can help mid-tier creators get quick responses to questions about things like payouts and new features.

Those interested can check out all the changes here.

Source: Meta Via: The Verge

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Mobile Syrup

Twitch confirms data breach, leaker calls community a ‘toxic cesspool’

Popular streaming platform Twitch confirmed on Twitter that it suffered a data breach.

The Amazon-owned service says its “teams are working with urgency to understand the extent of this.”

Hackers accessed Twitch’s source code and published over 125GB of data online from Twitch and related services.

The data includes the source code for Twitch and an unreleased Steam competitor from Twitch’s parent company, Amazon. The leaked information also included three years’ worth of payouts to Twitch creators. Further, the massive leak was labelled ‘part one,’ suggesting more data could come in the future.

The person who posted the leak claims it’s meant to “foster more disruption and competition in the online video streaming space” and called the Twitch community “a disgusting toxic cesspool.”

It’s worth noting that Twitch has recently struggled to deal with ‘hate raids.’ Creators took a day off last month to protest and bring attention to the increased harassment and hate raids plaguing the platform. Considering the comment about Twitch’s community, it’s possible the attack could be related to the ongoing harassment issue.

Although the leak doesn’t appear to include passwords or address information for users, that doesn’t mean hackers didn’t obtain that information in the breach. If you use Twitch, you should probably update your password and add two-factor authentication (2FA).

The leak includes the following information:

  • Three years of Twitch creator payouts
  • The entirety of twitch.tv, including “commit history going back to its early beginnings”
  • Source code for the mobile, desktop and video game console Twitch clients
  • Code from proprietary SDKs and internal Amazon Web Services (AWS) used by Twitch
  • An unreleased Steam competitor from Amazon Game Studios
  • Data on related Twitch properties like IGDB and CurseForge
  • Twitch’s internal security tools

Ultimately, it appears hackers targeted Twitch and its system rather than users. But again, this is also allegedly the first part of a larger leak. It also remains unclear how hackers gained access to so much Twitch data and whether they exploited a larger flaw in AWS. If so, that could pose significant problems since AWS powers such a larger amount of the internet.

Source: Twitch Via: The Verge, Engadget