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Telus sets its ‘social purpose goals’ for 2022, but doesn’t offer a clear roadmap

As one of the leading telecom giants in Canada, Telus is similar to its competitors when it comes to charitable causes.

Like its counterparts, the company takes part in initiatives reflective of current circumstances, such as donating towards the B.C flood relief efforts back in December. It also publicizes any donations or investments and promises to continue to do good for the future.

But, unfortunately, Telus also continues the trend of making promises without being clear regarding how they’ll be kept.

The company’s “social purpose goals for 2022 and beyond” news bulletin provides the latest example.

Telus talks about all the good it has done over the years. In 2021 alone, the company expanded its 5G availability and PureFibre X internet tier across many communities. It also promises to continue making expansions and other changes to help Canadians this year and beyond.

However, the carrier offers little to no detail regarding how it plans to continue many of these initiatives.

Take the company’s Internet for Good program. Telus has offered low-income families and people with disabilities access to the internet at a reduced cost. On its website, the company points at this initiative as one of many that will help connect Canadians for years to come, but doesn’t delve into additional detail.

Currently, the Internet for Good Program is only in B.C. and Alberta. A spokesperson previously told MobileSyrup the program would soon expand to Quebec.

Source: Telus

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Mobile Syrup

Telus now offers its ‘Internet for Good’ program to seniors in Alberta and B.C.

Telus is expanding its ‘Internet for Good’ program to seniors in Alberta and B.C.

The program, first launched in 2016, provides low-income families and people with disabilities access to the internet at a reduced rate.

The seniors program gives those receiving the Guaranteed Income Supplement two options for unlimited data: Internet 25 with speeds up to 25Mbps for $10 a month or Internet 50 with speeds up to 50Mbps for $20 a month.

The program focuses on helping seniors access resources, staying connected with loved ones, and other aspects that can assist with their mental health, which has become increasingly difficult throughout the pandemic. Data from Statistics Canada shows 33 percent of seniors reported a decline in their mental health since the pandemic began.

Those eligible can apply for the program on telus.com/InternetForGoodSeniors. A copy of their Old Age Security must be provided to confirm eligibility. Qualifying customers already with Telus can also partake in the program.

The program is only available in Alberta and B.C. at this time. MobileSyrup has asked Telus if it plans to expand the program to more provinces.

“Our country’s seniors have contributed significantly to the fabric of this nation, having built and supported the infrastructure, economy and social services that we enjoy today,” president and CEO, Darren Entwistle, said in a statement.

Customers partaking in this program can also access to the LivingWell Companion Home for $5 a month. This service offers 24/7 support to seniors at the push of a button.

Image credit: Telus

Source: Telus