Tag: koodo

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Mobile Syrup

Koodo’s ‘Bright Friday’ smartphone deals are live now

Telus-owned Koodo has dropped its ‘Bright Friday’ smartphone deals, with discounts on several devices, including the latest iPhone 13 mini along with bonus Apple TV subscriptions.

Check out some notable smartphone deals below:

A SIM card fee of $5 will be charged at the time of purchase for online orders.

It’s worth noting that Koodo has several ‘Certified Pre-Owned’ devices available at a discounted rate that arent mentioned in the list above. Find all of Koodo’s ‘Bright Friday‘ deals here and follow this link for a roundup of deals from Rogers, Bell, Fido, Virgin Plus, Freedom Mobile, Shaw, Public Mobile and Vidéotron.

Image credit: Koodo 

Source: Koodo

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Mobile Syrup

Koodo email mistakenly offers $8/45GB, $55/55GB and $70/70GB plans

Koodo is about to have a very bad day.

According to a chaotic thread on RedFlagDeals, Koodo sent out email offers to a bunch of customers with absolutely insane plans, including $8/mo 45GB, $45/45GB and $70/70GB. So far, all the RFD reports say that these plans aren’t actually available when clicking the link in the email — instead, the offer is for fairly regular in-market plans like $50/10GB and $55/12GB (both of these plans are actually listed on Koodo’s website too).

So far, those that have called in say that reps don’t know about the plans. Some reps claim the email offers are spam (although that doesn’t appear to be the case). Other people can’t even get through. Likely, the call lines are swamped with people trying to claim the offer.

However, chances are the emails include an error — as some RFD users pointed, it’s strange that the monthly cost and data amount are the same numbers (i.e. $45 and 45GB).

Regardless of what the situation is, if you do call Koodo, don’t be a dick to the customer service reps — they have nothing to do with the emailed offer, mistake or otherwise.

Aside from the fact that there’s basically no way anyone will convince Koodo to actually give out this plan, the most annoying part is that these are the kind of prices Canadians should have. Other countries have prices at this level, thanks to having actual competition.

Source: RFD

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Mobile Syrup

Koodo, Fido, Virgin bring back $50/10GB offer and new ‘Starter’ plans

Koodo, Fido and Virgin Plus (flanker brands for Telus, Rogers and Bell respectively) have had $50/10GB plans available on and off over the last few months. Well, the three carriers are back to ‘on’ with the $50/10GB offer, but not a whole lot else.

Koodo and Virgin both surprisingly only offer four plans right now, with a few exceptions. First, it’s four plans if you choose to bring your own phone — some plans aren’t available to customers who choose to get a phone on contract. The other exception is an expanded list of ‘Starter Plans’ with plenty of options that also aren’t available if you want to get a phone (I’ll dig into these more below).

Fido’s plan set-up is a little different, with options across ‘Data, Talk & Text,’ ‘Talk & Text’ and ‘Basic’ categories. Some of these match the ‘Starter’ plans offered by Koodo and Virgin and, like Koodo and Virgin, Fido restricts these options for those looking to get a phone.

Below I’ll list out all the plans in order from cheapest to most expensive, including labels to show which categories these fall into (‘Starter’ for Starter plans, ‘Promo’ for offers listed as promotional and no label for the regular plans). Note that these prices are shown for Ontario locations and should be the same in some provinces, but others (for example, Quebec and Manitoba) often have different prices.

  • $15/mo 250MB data at 3G speed with 100 Canada-wide minutes (Koodo Starter, Fido Basic, Virgin Starter)
  • $28/mo 1GB data at 4G speed with pay-per-use minutes (Virgin Starter)
  • $30/mo pay-per-use data with unlimited minutes (Koodo, Fido ‘Talk & Text,’ Virgin)
  • $35/mo 3GB data at 3G speed with unlimited minutes (Koodo Starter, Fido Basic, Virgin Starter)
  • $38/mo 2GB data at 4G speed with unlimited minutes (Koodo Starter, Fido, Virgin Starter [note: costs $37.50/mo])
  • $41/mo 4GB data at 4G speed with unlimited minutes (Koodo Starter, Fido, Virgin Starter [note: costs $41.25/mo])
  • $45/mo 6GB data at 4G speed with unlimited minutes (Koodo Starter, Fido, Virgin Starter)
  • $50/mo 10GB data at 4G speed with unlimited minutes (Koodo Promo, Fido, Virgin)
  • $55/mo 12GB data at 4G speed with unlimited minutes (Koodo Promo, Fido, Virgin)
  • $70/mo 15GB data at 4G speed with unlimited minutes (Koodo, Fido, Virgin)

All of the above plans include messaging services.

Starter plans now include options that meet government price reduction targets

It’s worth noting that the Starter plans category isn’t exactly new — Koodo, Fido and Virgin rolled out the category alongside the CRTC-mandated low-cost plans in July. Since then, however, it looks like the three flanker brands have expanded the category with plans beyond what was mandated by the CRTC, such as options that meet the reduced wireless price targets set by the federal government.

Namely, the new $38/2GB plan almost meets the $37.50/mo 2GB target set by the government (Virgin actually meets the $37.50 price target). Similarly, the $41/mo 4GB plan comes in just a few cents lower than the $41.25/mo government target for 4GB plans.

Bell announced in September that Virgin would add plans meeting the government targets in October, but I’m not sure when Fido and Koodo added their versions of those plans.

While great to see the flanker brands offer plans that meet these targets, it’s frustrating that carriers also blocked these plans for people who want to get a phone. It’s especially annoying when you consider that most carriers offer a device financing model that separates the cost of the phone from your monthly plan.

Telus, Rogers and Bell, however, do not meet these targets.

You can check out the plans at the linked pages below:

Categories
Mobile Syrup

Koodo reportedly offering $55/20GB plan with phone purchase to some customers

Telus flanker brand Koodo reportedly has a fairly excellent offer available for new and existing customers looking to get a new phone.

According to a RedFlagDeals post from ‘martiandagroot,’ some Koodo locations have a $55/month 20GB plan on offer for customers who get a new phone. The deal is available for both new and existing customers, but new customers can get an extra $10/mo discount for two years, bringing the plan to $45/20GB.

Martiandagroot mentions that the plan was available at the Eglinton Square shopping centre Koodo location, as well as at the Cedarbrae Mall. However, another RFD user, ‘BuildBuyBreed,’ chimed in to say they had the $55/20GB offer listed in their online account. Unfortunately, the plan was only available with a phone upgrade, and BuildBuyBreed says they couldn’t check out and now the promo is no longer listed.

A few other RFD users shared posts saying they also saw the offer online, but for some it was limited to Quebec. Other posts claim the $55/20GB deal is only available for Ontario numbers.

All this is to say that there’s some confusion among RFD posters about the specifics of the deal. That said, if you happen to live near a Koodo location and can get this offer, that’s great. But, keep in mind that your mileage may vary.

Source: RFD

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Mobile Syrup

Koodo customer gets 10GB for $40 with 1000-minute international long-distance in Richmond, B.C.

A Koodo customer in Richmond, British Columbia was able to get a pretty sweet deal in-store.

The customer secured a $10 discount for 24 months off the $50 for 10GB Koodo plan, with unlimited Canada-wide calling, unlimited international messaging, bring your own device with a free 1000-minute international long-distance add-on.

This amounts to roughly $265 in savings over two years.

The customer posted the deal on RedFlagDeals and states that it’s for new customers only. Additionally, the $50 one-time connection fee was waived and rebated in the first two months.

Finally, the customer says that some stores they called only offered $10 off for 12 months and others insisted are charging an extra one-time store activation fee of up to $45.

Source: RedFlagDeals

Categories
Mobile Syrup

The Mobile Shop reportedly adds $50 service fee for Koodo customers that activate online

The Mobile Shop has reportedly added a new $50 service charge for Koodo customers.

According to information obtained by MobileSyrup, The Mobile Shop will charge the new fee to Koodo customers who activate their plans via Koodo online. However, Koodo customers who activate their phones with The Mobile Shop will not be charged.

Moreover, the information we obtained indicates that The Mobile Shop must tell customers about the fee.

MobileSyrup reached out to The Mobile Shop about the change and will update this post with any details provided by the retailer.

For the moment, it’s not entirely clear what the charge is for. Several carriers and flanker brands, including Koodo, recently added $50 connection fees. However, Koodo only charges that fee for in-store activations, not for online activations. Given The Mobile Shop’s fee is related to doing online Koodo activations, it likely has nothing to do with the brand’s connection fee.

Regardless, it’s something to be aware of if you head to The Mobile Shop for a Koodo activation any time soon. Nobody likes getting pinged with extra fees — if you can avoid this one, that’s $50 still in your pocket.