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Mobile Syrup

46 percent of Netflix users haven’t been kicked off their friend’s account

MobileSyrup recently asked readers whether Netflix has booted them off their friend/family’s account yet. We used a poll to gather data and learn how Netflix affected them.

We asked, “Are you still password sharing with Netflix?,” and offered the following responses:

  • Yes, I’m still freeloading
  • No, I’ve been booted
  • I bought an ‘Extra Member’ account for my friend/family
  • I switched to another streaming service

At the time of writing, 6,017 readers took the poll, and we learned that 46 percent are still ‘freeloading,’ 43 percent of users switched to another service, seven percent have been booted, and four percent bought an ‘Extra Member’ account. The poll is still up currently and was published on February 28th.

Based on this data, it seems like Netflix hasn’t stopped Canadian subscribers from password sharing — at least not yet. For instance, my partner believed he was booted, but was able to log back in the following day. And for what it’s worth, no one from MobileSyrup has been kicked out of an account they’re sharing yet.

Perhaps Netflix is rolling the feature out slowly, or it’s just a  server-side update for certain users.

Let us know in the comments below if you’ve been kicked off of the Netflix account you’re “borrowing.”

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Mobile Syrup

Canadian shows like Schitt’s Creek and Kim’s Convenience have left Netflix Canada

Six Canadian TV shows have been removed from Netflix in Canada.

As of March 1st, Schitt’s CreekKim’s Convenience, Murdoch Mysteries, Heartland, When Calls the Heart and The Great Canadian Baking Show are no longer on the streaming service.

In a statement to Daily Hive, a spokesperson for CBC, the network behind all six shows, confirmed that it opted not to renew its licence with Netflix. “CBC now wants to privilege its own free streaming platform for audiences in Canada,” said the spokesperson, referring to CBC’s Gem service.

Sure enough, all of these shows are available to stream on CBC Gem for free with ads or for $4.99/month ad-free. As the spokesperson points out, the Netflix licencing deal for many of these shows was made before CBC Gem even launched. Despite this, the spokesperson said CBC would still work with Netflix and other streamers on series like Workin’ Moms and Fakes.

These are the latest prominent shows to leave Netflix due to expiring licences. Last month, Netflix confirmed that all five seasons of Arrested Development, including the two produced exclusively for its service, are leaving its catalogue on March 15th. And last year, once-Netflix original shows like Marvel’s Daredevil and Marvel’s Jessica Jones left the service to go to Disney+.

This has all come amid a bumpy period for Netflix. In 2022, the streamer had two consecutive quarters of subscriber losses, although it did bounce back and beat subscriber expectations in its most recent quarter. However, the company has also faced steep competition from the plethora of other streaming services on the market, including Disney+, Amazon’s Prime Video, Hulu and HBO Max.

As part of its efforts to cut costs, the company has cancelled a slew of shows and, more controversially, started to crack down on password sharing in Canada. The latter move has resulted in many people saying they’ll cancel Netflix to avoid paying extra to share their accounts.

Image credit: CBC

Source: Daily Hive

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Mobile Syrup

Here’s how to set a primary location for your Netflix account

Netflix’s crackdown on password sharing is in full swing, and the company has now shared a date by which users need to have a primary location set for their account.

If you haven’t been keeping up with the recent changes at Netflix, here’s a quick rundown.

According to the Los Gatos, California-based streamer, it is okay for users to share passwords to their Netflix accounts within the same household, but not with people outside. And, for any reason, if you choose to share your password with users outside your household, you’ll have to pay an extra $7.99 per person. These sub-accounts will have their own profiles, personalized recommendations, logins and passwords, said Netflix in an earlier statement.

Users need to set a primary location for their account, and this is how Netflix will know if anyone is using your account from a different location and a different I.P. address. The streaming service is asking subscribers to set their primary location by Tuesday, February 21st.

How to set a primary location

To set up a primary location, you’ll have to log in to the Netflix app from a TV. The option to set the primary location doesn’t come up when using the PC/mobile Netflix app. Press the left button on your remote to bring up the app menu, and select Get Help > Manage Primary Location.

You now have to choose where to receive a verification link. You can have it sent to you by email or by text. If you have not added a phone number or email address to your account, you will only see one option.

Open the verification email/message and select ‘Review Request’ and set a primary location. According to Netflix, you will now “see a confirmation on your TV screen and receive a confirmation email. Select Continue to Netflix to start watching.”

It’s worth noting that if a primary location isn’t set by February 21st, Netflix will automatically set one for you based on IP address, device IDs, and account activity. The company also notes that “If you don’t watch Netflix on a TV or don’t have one, you do not need to set a primary location for your account.” It doesn’t make it clear if a primary location for non-TV Netflix users would be set by the company automatically, or if non-TV Netflix users can bypass the new password-sharing rule.

Source: Netflix

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Mobile Syrup

Netflix asks Canadians to set a primary streaming location by February 21

Netflix is cracking down on password sharing, and it’s doing so with haste.

We already know that sharing your Netflix password, within the same household, is something that Netflix is a-okay with. However, it would charge you $7.99 CAD per month, per person, to add up to two people outside of your household to your Netflix account.

We also know that users can set a primary location, and this is how Netflix will know if anyone is using your account from a different location and a different I.P. address.

Now, as spotted in a new Netflix email hitting Canadians’ inboxes today, the streaming service is asking subscribers to set their primary location by Tuesday, February 21st. The company says users can set or update their primary location when signed into Netflix from a TV that is connected to their home Wi-Fi network.

  1. From the Netflix home screen on a TV, press left to open the app menu.
  2. Select Get Help > Manage primary location.
  3. Select Set by Email or Set by Text. A verification link will be sent to the account email address or phone number. Verification links expire after 15 minutes.
  4. If you do not receive the verification link by email or text, click Resend Email or Resend Text. Or you can choose another option or select Remind Me Later.
  5. Select Review Request in the email, or tap the link in the text message, then Review Request to continue.
  6. Select Set Primary Location.
  7. You will see a confirmation on your TV screen and receive a confirmation email. Select Continue to Netflix to start watching.

In the email, Netflix says you can still use your account while travelling (i.e. on vacation). “Watch while you travel. You can still easily stream with your personal devices or log into Netflix on a new TV, like at a hotel or vacation rental.” However, the streaming service did not mention how logging in from an IP not connected to your primary location would work.

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Mobile Syrup

New on Netflix Canada: August 2022

In August 2022, Netflix Canada is set to stream several new TV shows, films and documentaries, including the likes of The Sandman, Partner Track, Day Shift, Tekken: Bloodline and the third season of Locke and Key starring Canada’s own Connor Jessop and Aaron Ashmore.

Coming Soon

  • Delhi Crime: Season 2 — Netflix Series
  • Partner Track — Netflix Series

August 1st

  • Big Tree City — Netflix Family 
  • The Addams Family
  • Addams Family Values
  • Country Strong
  • Downsizing
  • Good Burger
  • The Italian Job
  • Lego Friends: Heartlake Stories: Limited Series
  • Movie 43
  • Nocturnal Animals
  • Red Dawn (2012)
  • Tenet
  • We Were Soldiers
  • Young Adult
  • The Young and Prodigious T.S. Spivet

August 2nd

  • Ricard Quevedo: Tomorrow Will Be Worse — Netflix Comedy Special

August 3rd

  • Buba — Netflix Film 
  • Clusterf**k: Woodstock ’99 — Netflix Documentary 
  • Don’t Blame Karma! — Netflix Film 
  • Good Morning, Verônica: Season 2 — Netflix Series

August 4th

  • Wedding Season — Netflix Film 
  • Kakeurui Twin — Netflix Anime 
  • Lady Tamara — Netflix Series
  • Super Giant Robot Brothers

August 5th

  • Carter — Netflix Film 
  • Darlings — Netflix Film 
  • Rise of the Teenage Mutant Ninja Turtles: The Movie — Netflix Film 
  • The Sandman — Netflix Series

August 6th

  • Reclaim — Netflix Film 

August 7th

  • Clara
  • Made In Italy

August 8th

  • Code Name: Emperor — Netflix Film 
  • Team Zenko Go: Season 2 – Netflix Family 

August 9th

  • I Just Killed My Dad — Netflix Documentary 

August 10th

  • Ban Robbers: The Last Great Heist — Netflix Documentary 
  • Heartsong — Netflix Film 
  • Indian Matchmaking; Season 2 — Netflix Series
  • Instant Dream Home — Netflix Series
  • Iron chef Brazil — Netflix Series
  • Locke & Key: Season 3 — Netflix Series
  • School Tales The Series — Netflix Series

August 11th

  • DOTA: Dragon’s Blood: Book 3 — Netflix Anime 
  • Stay on Board: The Leo Baker Story — Netflix Documentary 

August 12th

  • 13: The Musical — Netflix Film 
  • A Model Family — Netflix Series
  • Day Shift — Netflix Film 
  • Never Have I ever: Season 3 — Netflix Series

August 15th

  • Deepa & Anoop — Netflix Family 
  • Wonder Woman 1984

August 16th

  • Untold: Volume 2 — Netflix Documentary (new episodes weekly) 
  • Untold: The Girlfriend Who Didn’t Exist (2 Parts)

August 17th

  • High Heat — Netflix Series
  • Homefront
  • Look Both Ways — Netflix Film
  • Royalteen — Netflix Film 
  • Unsuspicious — Netflix Series

August 18th

  • He-Man and the Masters of the Universe: Season 3 — Netflix Family 
  • Inside the Mind of a Cat — Netflix Documentary 
  • Tekken: Bloodline — Netflix Anime 

August 19th

  • The Cuphead Show!: Part 2 — Netflix Family 
  • Echoes — Netflix Series
  • The Girl in the Mirror (Alma) — Netflix Series
  • Glow Up: Season 4 — Netflix Series
  • Kleo — Netflix Series
  • The Next 365 Days — Netflix Film 

August 20th

  • Fullmetal Alchemist The Revenge of Scar — Netflix Film 

August 23rd

  • Chad and JT Go Deep — Netflix Series
  • Untold: The Rise and Fall of AND1 — Netflix Documentary (New episodes weekly) 

August 24th

  • Lost Ollie — Netflix Series
  • Mo — Netflix Series
  • Queer Eye: Brazil — Netflix Series
  • Running with the Devil: The Wild World of John McAfee — Netflix Documentary 
  • Selling The OC — Netflix Series
  • Under Fire — Netflix Series
  • Watch Out, We’re Mad — Netflix Film 

August 25th

  • Angry Birds: Summer Madness: Season 3 —Netflix Family 
  • History 101: Season 2 — Netflix Documentary 
  • Rilakkuma’s Theme Park Adventure — Netflix Anime 
  • That’s Amor — Netflix Film 

August 26th

  • Drive Hard: The Maloof Way — Netflix Series
  • Loving Adults — Netflix Film 
  • Ludik — Netflix Series
  • Me Time — Netflix Film 
  • Seoul Vibe — Netflix Film

August 29th

  • Under Her Control — Netflix Film 
  • Mighty Express: Season 7 — Netflix Family 

August 30th

  • I Am A Killer: Season 3 — Netflix Documentary 

August 31st

  • Club América vs Club América — Netflix Documentary 
  • Family Secrets — Netflix Series
  • I Came By — Netflix Film 

Movies/Series leaving in August

  • Prison Break: Seasons 1-5 (August 14th)
  • Wheel of Fortune: Season 35-37 (August 24th)
  • Chicago Fire: Seasons 1-4 (August 31st)
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Mobile Syrup

Netflix to use Microsoft’s services for its cheaper ad-supported tier

After hinting at a cheaper ad-supported subscription tier back in May, Netflix actually seems to be making progress. In a note to employees that was communicated to The New York Times, the streaming giant indicated that the tier would be introduced in the last three months of 2022.

Now, according to the Los Gatos, California-based company, it has selected Microsoft as its global advertising technology and sales partner.

“It’s very early days and we have much to work through. But our long term goal is clear. More choice for consumers and a premium, better-than-linear TV brand experience for advertisers,” said Greg Peters, chief operating officer and chief product officer, Netflix. “We’re excited to work with Microsoft as we bring this new service to life.”

Netflix isn’t the only company Microsoft intends to provide advertising technology to. In April, the company announced that it is looking into introducing ads in free-to-play Xbox games. Read more about it via the link below:

Netflix first hinted at a new ad-supported tier in May, after it announced that it lost 200,000 subscribers in Q1, its first quarterly decrease in over ten years. It is currently unknown when the new ad-supported tier will launch, though rumours point to Q4 2022.

Image credit: Microsoft

Source: Netflix

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Mobile Syrup

Reminder: Netflix’s Canadian pricing has gone up

Netflix announced back in January that it would increase the price of its HD and 4K plans. Well, the day has come.

Depending on your billing cycle, you likely received an email from Netflix notifying you that your plan’s cost will increase the next time you’re billed. While some have already been paying the increased price, including new subscribers, the plan rate change should now be in effect for everyone.

While the ‘Basic’ 480p plan costs the same at $9.99, the HD and 4K plans have jumped from $15 and $19 to $16.49 and $20.99, respectively.

It seems like Netflix increases costs in two-year cycles. It raised plan prices back in 2018, then in 2020, and now in 2022.

In case you’re debating paying the extra price, or thinking about cancelling or changing your subscription, read below:

Cancelling or changing your subscription

Altering your subscription is hassle-free. Simply head to the Netflix app on any compatible device. I am using the web app for this tutorial. Tap the ‘Profile’ icon on the top right and select ‘Account,’ as seen in the screenshot below:

Head to ‘Cancel Membership’ (marked with red arrow 1) or ‘Change Plan’ (marked with red arrow 2) depending on what you want to do.

You’ll then be taken to a confirmation page to affirm your decision. In case you’re cancelling, your profiles, favourites, viewing preferences and account details will remain on Netflix’s database for 10 months, and if you rejoin the streaming service within that time, you’ll technically be able to retrieve your account.

In other Netflix-related news, the company recently announced plans to test a paywall on password sharing with anyone outside of a user’s household. Read more about it here.

Image credit: Netflix

Source: Netflix

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Mobile Syrup

Here’s what’s new on Netflix Canada in April 2022

In April 2022, Netflix Canada is set to stream several new TV shows and films, including Ozark: Season 4, Part 2, Elite Season 5, Heartstopper, Russian Doll Season 2, the new Netflix anime Bubbles and the final episodes of Grace and Frankie.

Coming Soon

April 1st

April 4th

  • Angel Has Fallen
  • Better Call Saul: Season 5

April 5th

April 6th

April 7th

April 8th

April 9th

April 10th

  • House of 1,000 Corpse

April 11th

  • Aileen Wuornos: American Boogeywoman

April 12th

April 13th

April 14th

April 15th

April 16th

April 17th

  • Richie Rich
  • Selena

April 19th

April 20th

April 21st

April 22nd

April 26h

  • American Gangster
  • David Spade: Nothing Personal — Netflix Comedy 

April 27th

April 28th

April 29th

Last Call

  • Anchorman 2: The Legend Continues (April 1st)
  • Anchorman: The Legend of Ron Burgundy (April 1st)
  • Despicable Me (April 5th)
  • Despicable Me 2 (April 5th)
    Minions (April 5th)
  • The Bourne Identity (April 30th)
  • The Bourne Legacy (April 30th)
  • The Bourne Supremacy (April 30th)
  • The Bourne Ultimatum (April 30th)
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Mobile Syrup

What’s coming to and leaving Netflix Canada in March 2022

In March 2022, Netflix Canada is set to stream several new TV shows and films, including Bridgerton Season 2, Human Resources, The Guardians of Justice, Against the Ice, and The Adam Project starring Canada’s own Ryan Reynolds.

Coming Soon!

March 1st

March 2nd

March 3rd

March 4th

March 6th

  • Shameless (U.S.): Season 11

March 8th

March 9th

March 10th

March 11th

March 13th

  • The Last Samurai
  • Mad Max: Fury Road
  • Wedding Crashers

March 15th

March 16th

March 17th

March 18th

March 19th

  • The Invisible Man

March 21st

  • In Good Hands — Netflix Film (Turkey) 

March 22nd

March 23rd

  • The Weding Year

March 24th

March 25th

March 29th

March 30th

March 31st

  • A Walk Among the Tombstones
  • Casual: Seasons 1-4
  • Like a Boss
  • Super PupZ — Netflix Family 

Here’s what’s leaving Netflix

  • Broadchurch: Seasons 1-3 (March 4th)
  • T2 Transpotting (March 11th)
  • Scream Queens: Seasons 1-2 (March 19th)
  • Twilight
  • The Twilight Saga: New Moon
  • The Twilight Saga: Eclipse
  • The Twilight Saga: Breaking Dawn: Part 1
  • The Twilight Saga: Breaking Dawn: Part 2
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Mobile Syrup

You can now remove movies and shows from Netflix’s ‘Continue Watching’ tab

Netflix has updated its in-app ‘Continue Watching’ section to allow users to manually remove TV shows or movies that they don’t want displayed front and center on the list, according to a new blog post from the company.

Netflix that the update went live on January 27th on all supported devices, including TVs, mobile, desktop, consoles and more.

To access the new feature on the desktop or TV app, simply head to the “Continue Watching” section, find the show or movie that you want to remove from the list and hover over it.  Click on the ‘X’ icon and choose a reason for removing it from the list.

The cleanup process works similarly on the mobile app. Head to the “Continue Watching” section, find the title you want to get rid of, tap on the three dots and “Remove From Row.”

While not a massive update, it does allow users to get rid of shows that would normally pop up front and center when you open Netflix, helping you avoid what could potentially be an embarrassing moment when you initiate the app in front of friends and family.

Image credit: Netflix

Source: Netflix