NG9-1-1 – BIG

Telecom companies associated with the roll-out of next-generation 9-1-1 (NG9-1-1) services are asking the commission not to use money dedicated to other telecommunications services as a funding source, according to reporting from Cartt.ca.

The Canadian Radio-television and Telecommunications Commission (CRTC) has been working to figure out how to fund NG9-1-1 for some time, which comes with a $55 million price tag.

As the publication reports, telecom companies will pass the cost of the service to customers. But the cost larger telecom companies will be passing on is a lot less than the smaller companies.

The CRTC wants to use the National Contribution Fund (NCF) to alleviate cost concerns and asked companies to provide feedback. The money in the fund comes from service providers and partially pays for video relay services for customers with speech and hearing impediments.

Large telcos

In a submission, Telus said the CRTC should not access the funding through the NCF. In a second submission, the company said the commission should reclassify smaller operators as originating network providers (ONPs). Doing so will eliminate the current problem as they won’t have the tasks, and costs, associated with being an NG9-1-1 service provider.

SaskTel also advised against the CRTC dipping into the NCF as doing so could lead to problems given the lack of guidelines and oversight. However, the company said if the CRTC uses the NCF, the money should specifically be used to address “the large costs of subscribers experienced by very small providers.”

Bell proposed an option to have the NCF cover some costs of the service managed by the smaller players, and the rest come from customers.

Shaw and Rogers both stated the NCF shouldn’t be used to fund the process as it could complicate the situation. Québecor also voiced against the funding option.

The smaller players

As Cartt.ca reports, the Public Interest Advocacy Center (PIAC) said the NG9-1-1 networks should receive full funding from the NCF.

Partially funding the program would be “complicating the overall funding process but could also lead to significant cost disparities with respect to the remaining costs in different regions, resulting in end-users residing in remote and/or rural regions paying much more for the same service.”

Via: Cartt.ca

Telus is rolling out next-generation 9-1-1 (NG9-1-1) in British Columbia and Alberta.

NG9-1-1 enhances technological possibilities by sharing more precise location data, video, photos, and other information with first responders.

“In an emergency, every second counts, and information is critical. Bringing this next-generation technology to the people of Alberta and B.C. will save lives, and that is something that we at Telus are very proud to support,” Jerome Birot, vice president of voice and services development opportunities, said in a statement.

Telecom companies will implement the next generation in phases.

For now, the Canadian Radio-television and Telecommunications Commission (CRTC) has directed all phone and cell service companies to update their networks, so they’re ready to provide services associated with NG9-1-1.

The CRTC will set a later date to implement text messaging services for NG9-1-1 calls.

Telus also says it’s working on creating a state-of-the-art IP-based NG9-1-1 network. The company notes the additional traffic of document and video sharing will be “strategically and cautiously loaded” onto the network when completed.

“Of the more than 5.5 million calls received to Telus’ 9-1-1 selective routers in 2020, not a single call was dropped, and we knew we could take this network leadership to new heights with NG9-1-1 and provide enhanced service to the citizens of Alberta and B.C.,” Birot said.

Source: Telus