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Mobile Syrup

New Sonos Pro subscription see’s the company venture into commercial spaces

Audio company Sonos has announced Sonos Pro, a new software service that makes using Sonos products easier for businesses.

The new software as a service (SaaS) is a subscription-based offering that includes a dashboard allowing for remote system management across multiple locations.

The service is designed to work with businesses that already operate with existing Sonos hardware, to simplify the process of playing music in public spaces.

The effort to provide a streamlined approach to audio management for businesses marks Sonos’s venture into commercial spaces. Previously, the company was mainly focused on wireless speakers for home audio systems.

Sonos Pro is designed to allow users to manage and monitor their music from anywhere through the virtual dashboard, while also allowing for a sizeable and scalable setup, with subscribers able to add additional Sonos speakers across multiple locations.

Further, users will gain access to Sonos Backgrounds, a commercially licensed music service with music ranging from independent artists to third-party streaming services for those who don’t want to use their own playlists.

Sonos Pro is available now in the United States with additional markets to follow. Subscriptions cost $35 USD per month (approximately $46.84 CAD.)

For a closer look at Sonos’s products, see our review of the new Era 300 and Era 100 speakers.

Source: Sonos

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Mobile Syrup

Did your Google smart speaker just get louder? You’re not alone

Google’s Nest Hub and other smart speakers have gotten louder for some people and for no apparent reason.

9to5Google reported on the issue and cited a couple of Reddit threads about it as well. The first and second-gen Nest Hub, the Nest Hub Max, Nest Audio and other speakers have all been mentioned as experiencing the issue.

MobileSyrup’s editor-in-chief, Patrick O’Rourke, has also experienced the problem, and I’ve noticed my first-gen Nest Hub volume has gotten louder as well, though my Nest Hub Max hasn’t had any issues. Oddly, my Nest Hub seems to sporadically change its volume as well, which doesn’t seem to be as widespread of an issue.

Based on the various reports, it seems that most Google smart speakers are as loud at one percent volume as they used to be at around 10 percent volume. While seemingly not a huge deal, considering many people use the Nest Hub on a bedside table — like I do — it’s understandably frustrating when the low volume suddenly gets much louder.

Unfortunately, it remains unclear what’s causing the problem, and Google hasn’t acknowledged the issue yet. Hopefully we can at least learn what’s behind the change, or even better, get Google to change it back. But only time will tell.

Source: 9to5Google, Reddit, (2)

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Mobile Syrup

Sonos Era 300 and 100 speakers Hands-on: Reigniting its lineup

It’s now official: Sonos will release two new smart speakers in the Era 300 and Era 100, both of which offer spatial audio and feature new engineering inside to create a bigger soundstage.

I got to see and hear the speakers at a media preview in New York in February, where Sonos made its case for reinvigorating its speaker lineup, which is what the Era line purports to do. The Era 100 ultimately replaces the Sonos One (including the One SL, though the Era 300 won’t completely replace the Sonos Five, which the company says will continue to sell as a pure audio speaker, given how good it still sounds three years later. It’s also one of the only Sonos speakers that doesn’t have voice assistant access.

Part of the story with these two Era speakers is connectivity — both wireless and wired. Sonos will throw a bone to those who want Bluetooth and the ability to plug in for wired playback via the USB-C port in the rear.

New look that’s easier to fix

Unlike other brands, Sonos says it wants to make it easier to disassemble and repair its products, with the Era speakers beginning that trend. The Era 300 has 93 screws inside, removing its use of glue and adhesives for components inside. I got to see a unit exposing how tightly packed everything is under the shell. Both inside and including the outer shell, Sonos says both speakers are made from 45 percent recycled plastic. The reclaimed material means a slight change to a warmer colour tone for the white versions of the speakers.

Taking these steps also helps Sonos get out of its own way, having come under fire in the past for scrapping otherwise functional speakers because it would be too hard (and expensive) to pry them open and fix them. This new focus on extending the hardware’s lifespan through repair should also make it possible for do-it-yourselfers to get the right parts and do the work themselves.

While the Era 100 borrows heavily from the design principles of the Sonos One, the Era 300 strikes an all-new look with a concave housing built to better distribute the Dolby Atmos spatial audio it can pump out. That means six drivers distributed to fire up, forward, left and right. When I asked, Sonos made it clear to me that it doesn’t see the Era 300 as a TV speaker — it’s built for tunes.

You can stereo pair two of them together for separate left and right channels, splitting the bass response to create a deeper rumble in the process. The TV element can come in if you use two Era 300s as rears in a surround setup with a Sonos Arc or Beam 2. All of this applies to the Era 100 as well, except rear 300s still have multi-channel surround to provide a more enveloping presentation compared to what the 100s can do.

Two Era 100s in the rear will work a lot like the One, with virtualized upward-firing Atmos 7.1.4 surround sound in much the same way Beam Gen 2 does. Sonos say this allows the height information to take on a front and rear depth that’s much better than keeping the height content to only the front stage.

Listening clearly to cascading sound

Sonos considers the move to spatial audio to be as impactful as the sonic transition from mono to stereo. That remains to be seen, but spatial audio does have a proverbial foot in the door because virtual surround and spatial audio for television isn’t all that novel anymore.

Even so, the speakers still have a sweet spot despite the virtual surround effect. It was impressive to hear it come through and sound as spacious as it did with a floor-to-ceiling glass window behind me. Glass doesn’t reflect sound the same way standard walls do, but placement is a little more versatile with these two speakers. You can still feel the effect sitting off to the side, but my impression is that you would want to put either speaker closer to a wall and power outlet. Neither speaker is wireless, so it matters where you park it.

The demos included different musical genres, also at different volumes, to get an idea of how each speaker sounds. There’s no doubt the Era 300 is considerably more powerful than its smaller sibling, but it was easy to tell the Era 100 sounds deeper and crisper than the Sonos One does. It’s hard to really get a true sense of the sound until I try it in my own home, but I’m optimistic about the results.

Speaking of “true,” Sonos’ Trueplay tuning software is back, and this time, Android users get something to work with — well, sort of. You won’t be able to wave your Android phone around the way you could an iPhone to tune the sound based on the room’s layout. Instead, these two speakers will do it automatically by using audible tones reflected back to the onboard microphones to virtually measure the room’s dimensions and tune everything accordingly. Sonos reps admitted to me that this method won’t be as good as the more manual iPhone process, so the old method of borrowing a friend’s iPhone to do the job is still an option.

The demos were clearly fine-tuned for the small room they were placed in, and it was clear to my ears either speaker could get pretty loud and avoid distortion. Bass is thick, but not overtly so, and engineers paid particular attention to the mids to deliver a balanced sound profile that stands out, even if you’re just playing stereo tunes.

Making connections

On top of the standard Wi-Fi multiroom support typical of Sonos speakers, the Era 300 and Era 100 also come with Bluetooth support, continuing a trend that previously started with the Move. The only caveat is it’s unclear what the codecs are, and Sonos has yet to confirm them. SBC is a given, as that’s standard, and AAC is likely to cater to iOS users, but despite a focus on higher-resolution audio, don’t expect the likes of Qualcomm’s aptX or Sony’s LDAC codecs here. Bluetooth appears to be more of a concession than a callout feature.

Spatial audio is also contingent on the source it’s coming from. Spotify doesn’t have it. Tidal has it under its HiFi tier. Apple Music has it, only won’t be compatible with these speakers at launch. Amazon Music Unlimited offers it and it’s fully compatible. Not all tracks available on the platform are in spatial audio, and Amazon doesn’t disclose how many actual songs include it, so it’s hard to quantify how big the distinct catalog is.

Convenient wireless features, like AirPlay 2 and direct connections from streaming services, are back again. The USB-C port in the rear for both speakers needs an adapter to use either Ethernet or Aux-In, as neither port exists here. Sonos will sell a dual-adapter that comes with both the Ethernet and Aux-In ports together, as well as another adapter that only has an Ethernet port.

You may need to utilize any one of these combinations if you plan to connect either the Era 300 or Era 100 to another device, be it a router or playback device. It is technically possible to connect a DAC (digital-to-analog converter) if you want to tinker with hi-res and lossless playback, but I can’t be sure how the combination would work. You can plug in a turntable, in case you have one of those kicking around.

What is obvious is Alexa will be the only voice assistant available. Google Assistant is out, and Sonos claims the reason is “technical” related to how Google certifies devices running its voice assistant. Given the legal issues between the two companies, I find that hard to believe, but I did get the sense Sonos is not shutting the door on including that support in a future update. After all, the components inside are already capable of running it. There is a workaround where you can use a Google Nest Mini to send audio over to the speaker, but it’s not going to be as seamless as a built-in setup.

Ready to go

Both speakers will be available starting March 28, with the Sonos Era 300 going for $559.99 and Era 100 at $319.99. They will come in black and white variants, and no plans for any potential third colours, as has happened before with other models in the company’s lineup.

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Mobile Syrup

Apple’s very familiar HomePod 2nd-Gen sounds great

I recently had the opportunity to get a behind-the-scenes look at Apple’s 2nd-Gen, full-sized HomePod. While I only spent a brief amount of time listening to the new smart speaker, I still walked away with a good idea of its sound quality.

Apple explained how the smart speaker’s spatial audio works, the experience of using two 2nd-gen HomePods in stereo and discussed its deep bass and high chiming pitch capabilities. I can’t yet write about my whole experience with the device (I have a review coming soon), but here are my thoughts on what a few tracks sounded like pumping through the HomePod.

We listened to several songs, including a live version of Hotel California by the Eagles and Everybody by Ingrid Michaelson. With Hotel California, you really feel like you’re a part of the concert thanks to spatial audio, surround sound and clear timbres.

I was pretty impressed by the sound quality. Bass seems truly deep and shook me to my core, whereas high frequencies are clear and easy to make out. Thanks to the HomePod’s room-sensing capabilities (which are also included in its predecessor), the smart speaker can direct vocals toward the listener, including taking advantage of the acoustics in a room to bounce sound off the walls.

I was also fond of how spatial audio pumps through the new 2nd-Gen HomePod. However, some aspects aren’t perfect. For example, the room I listened to the HomePod in featured very high ceilings, which made vertical sounds challenging to distinguish. However, the effect of spatial audio replicating sounds from around you is accurate and really does make it feel like the sound is coming from all directions.

It’s also worth noting that using two HomePod speakers for stereo sound is impressive. The resulting soundscape is incredibly wide, and I actually got confused at one point regarding where the audio was coming from. The room had three speakers, two main ones that were plugged in and one off to the side, and the sound tricked me into believing that the one on the side was plugged in and producing music.

You can use the HomePod to create a home theatre experience with Apple TV 4K. You can make the HomePod the audio system for all devices connected to the TV and control what’s playing on the Apple TV hands-free, though I haven’t been able to test out this feature yet.

The new HomePod is available to pre-order now for $399 ahead of its February 3rd release. This is a welcome price cut considering the original Homepod cost $449 at launch. The smart speaker is available in ‘White’ and ‘Midnight.’ It’s also made with 100 percent recycled fabric with a colour-matched woven power cable. The 2nd-gen HomePod utilizes a custom-engineered high-excursion woofer, built-in bass EQ mic, and beamforming array of five tweeters around the base that work together to offer an improved acoustic experience. It also sports Apple’s S7 chip combined with software and system-sensing tech to offer advanced computational audio.

While these are quick impressions, my time with Apple’s new HomePod was impressive. Of course, I’ll need to test the speaker further once I get my hands on a device for review, including comparing it to Google’s Nest speakers and the HomePod mini.

Image credit: Apple

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Mobile Syrup

Google files lawsuits against Sonos over alleged patent infringement

Google launched new lawsuits against Sonos, claiming the company violated several of its smart speaker patents in the latest bout of a long-running legal spat.

So far, Sonos has sued Google multiple times, and Google has sued Sonos once in return — this marks the second suit from Google. Moreover, one ruling has been handed down so far in favour of Sonos, which led to Google removing the ability for users to simultaneously control the volume of a group of Google speakers with their phones.

According to The Verge, the latest lawsuits from Google allege Sonos infringed on seven additional patents. One of the lawsuits focuses on hotword detection and wireless charging — hotword detection refers to a speaker’s ability to wake up and respond to a user query after they say a specific word or phrase. The other lawsuit is about how a group of speakers determines which one should respond to a voice input.

Google filed both lawsuits this morning in the U.S. District Court for the Northern District of California. Moreover, the search giant plans to launch similar lawsuits with the U.S. International Trade Commission — the lawsuits will seek a ban on imports of Sonos products that allegedly infringe on the patents.

Google spokesperson José Castañeda told The Verge that Google filed the lawsuits to “defend [its] technology and challenge Sonos’s clear, continued infringement of [its] patents.” Moreover, Castañeda accused Sonos of starting an “aggressive and misleading campaign” against Google products.

However, Sonos fired back in its own statement to The Verge, calling the lawsuits an “intimidation tactic” and accusing Google of suing in retaliation against Sonos “for speaking out against Google’s monopolistic practices.”

Source: The Verge

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Mobile Syrup

Sonos officially steps into the digital voice assistant game

Sonos is always trying to cater to its users, and its new Sonos Voice Control seems to be the latest way the company aims to cement them in its smart speaker ecosystem.

Sonos’ Voice Control works as you’d expect. You can say “Hey Sonos” to a speaker and it allows you to control playback, volume and what rooms your audio is playing in. On Wi-Fi only, you can also ask the assistant to play specific tracks or playlists.

The feature that Sonos put the most hype behind at a recent press event in New York is the privacy-minded focus of its new voice control system. Each request is processed on the device, and Sonos says that your voice will never be recorded or sent away to be analyzed unless you opt-in to its Sonos Voice Control beta program.

Since the chip on the speaker does all the work, this means you can even use voice controls on Sonos’ Bluetooth-equipped speakers, including the Roam and Move. When on Bluetooth, users are limited to only being able to adjust volume, playback and skipping tracks, but it’s still nice to have the option.

It’s also important to note that processing the audio locally unlocks the ability to stack requests without using the “Hey Sonos” wake word. The company said that it listens longer for follow-ups than competitors since it’s not sending its audio recording to the cloud.

In an interesting twist, the speaker is voiced by Giancarlo Esposito of Breaking Bad, Do the right thing and, more recently, Far Cry 6 fame. His voice suits the “laid back record-loving vibe” that Sonos has aligned itself with better than I expected, but it’s only a small part of the story behind the new assistant.

Sonos has developed this new tech with the help of the Snips.ai — a french voice assistant startup that the audio company acquired back in 2019. During my time at the event, Sonos Voice Control worked well and responded quickly. A representative from the company told me that it should run smoothly on all Sonos devices with microphones that have been released since 2017. However, I was unable to test the voice-activated assistant out myself, so I’ll need to wait until it launches on June 1st to put it through its paces.

The assistant is only launching in U.S. English, so anyone wanting to try it out will need to set their language to that. A French version is releasing by the end of the year since Snips is a Parisian company. Sonos has no information regarding Canadian French language support.

The most significant issue with Sonos Voice Control is that it doesn’t support Spotify or YouTube Music at launch. Hopefully, these features will release soon, but Sonos had no dates to share at the event.

When I take a step back and survey this new assistant, I’m still a little skeptical. Sure, it’s great that it’s private and no one is listening to me yell awkwardly at an inanimate speaker, but only time will tell how many people actually go out of their way to use it. Sonos says that when it surveyed its users, privacy concerns were the number one thing stopping people from using voice assistants on their speakers. Ideally, this new assistant will solve that problem for those people.

An interesting decision regarding Voice Control is that it’s not on by default. Users will need to enter the Sonos app’s setting to enable it. Since this has to be done manually, I’m not sure people will care enough to turn it on.

In a sense, it seems like Sonos is just setting the stage with Sonos Voice Controls, and that more cooler features are coming in the future. It would also be great to see the company add different voice types to its assistant down the line.

Test phrases

Below are some phrases Sonos shared that work to control the new voice control assistant:

  • Hey Sonos, play Brittany Howard very quietly.
  • Hey Sonos, stop playing in the kitchen and play in the living room instead.
  • Hey Sonos, volume up in the bedroom only.
  • Hey Sonos, play something I like.
  • Hey Sonos, play SolarSystem on Sonos Radio.
  • Hey Sonos, what’s playing?
  • Hey Sonos, louder…louder.
  • Hey Sonos, play a little quieter.
  • Hey Sonos, skip.
  • Hey Sonos Play…volume up.
  • Hey Sonos, group the living room and family room.
  • Hey Sonos, what’s my battery level (Roam and Move only).
  • Hey Sonos, play here instead.
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Mobile Syrup

Apple led the way on 5G phones, HomePod mini drove smart speaker shipments

According to a pair of reports from Strategy Analytics (via 9to5Mac), Apple accounted for about a quarter of all 5G smartphone shipments. At the same time, Apple’s HomePod mini saw a significant bump in sales compared to last year but failed to break Apple out of fifth place in the smart speaker market.

In Q3 2021, Strategy Analytics said Apple accounted for slightly more than a quarter of 5G smartphone shipments, putting it at the top globally. Xiaomi came second, followed by Samsung, Oppo, Vivo, Honor, Realme and others.

Considering that all of Apple’s newest iPhones for this year and last year were 5G-capable, I’m not totally surprised to see Apple at the top of this list. If you want to buy a new iPhone, your only options are 5G devices (even if you live somewhere where 5G isn’t readily available).

As for smart speakers, Strategy Analytics noted that little has changed in Q3 2021. Amazon still holds the top spot, followed by Google, Baidu, Alibaba and Apple in fifth. However, the gap between these top five companies continued to grow as they dominated the entry-level with low-priced speakers in the $50-$100 range.

Apple reportedly shipped 4 million HomePod units during the quarter, claiming 10.2 percent of the market. It’s also a massive 92 percent jump from last year, when Apple shipped 2.1 million units in the same quarter. Meanwhile, Amazon didn’t see significant growth over last year in this market, while Google and Baidu saw 18 and 15 percent growth respectively.

Strategy Analytics notes that the HomePod mini fueled Apple’s growth in this sector, but it’s not clear how many units Apple shipped. Regardless, it’s clear that the HomePod mini is somewhat popular — it remains to be seen if Apple will capitalize on this and expand its smart speaker push in the future.

Source: 9to5Mac

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Mobile Syrup

Apple led the way on 5G phones, HomePod mini drove smart speaker shipments

According to a pair of reports from Strategy Analytics (via 9to5Mac), Apple accounted for about a quarter of all 5G smartphone shipments. At the same time, Apple’s HomePod mini saw a significant bump in sales compared to last year but failed to break Apple out of fifth place in the smart speaker market.

In Q3 2021, Strategy Analytics said Apple accounted for slightly more than a quarter of 5G smartphone shipments, putting it at the top globally. Xiaomi came second, followed by Samsung, Oppo, Vivo, Honor, Realme and others.

Considering that all of Apple’s newest iPhones for this year and last year were 5G-capable, I’m not totally surprised to see Apple at the top of this list. If you want to buy a new iPhone, your only options are 5G devices (even if you live somewhere where 5G isn’t readily available).

As for smart speakers, Strategy Analytics noted that little has changed in Q3 2021. Amazon still holds the top spot, followed by Google, Baidu, Alibaba and Apple in fifth. However, the gap between these top five companies continued to grow as they dominated the entry-level with low-priced speakers in the $50-$100 range.

Apple reportedly shipped 4 million HomePod units during the quarter, claiming 10.2 percent of the market. It’s also a massive 92 percent jump from last year, when Apple shipped 2.1 million units in the same quarter. Meanwhile, Amazon didn’t see significant growth over last year in this market, while Google and Baidu saw 18 and 15 percent growth respectively.

Strategy Analytics notes that the HomePod mini fueled Apple’s growth in this sector, but it’s not clear how many units Apple shipped. Regardless, it’s clear that the HomePod mini is somewhat popular — it remains to be seen if Apple will capitalize on this and expand its smart speaker push in the future.

Source: 9to5Mac

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Mobile Syrup

Apple Music is now available on Google’s Nest smart speakers in Canada

Roughly a year after releasing on Google’s Nest and Home devices in the United States, Apple Music is now rolling out to the tech giant’s smart speakers in Canada.

The complete list of countries now includes Canada, Australia, India, Mexico and South Korea, which join the U.S., the U.K., France, Germany and Japan. To enable Apple Music on a Google Nest/Home device, head to the Google Home app on iOS/Android and select ‘Settings.’ Under this option, scroll down to ‘Services’ at the bottom and ‘Music’ Next, select ‘Apple Music’ and link your account to the Home app.

It’s worth noting that multiple MobileSyrup employees tested this and haven’t seen Apple Music appear in the Google Home app.

After you’ve set up Apple Music with Nest/Home, you’ll be able to ask Google Assistant to play songs and albums from Apple Music via Google’s smart speakers by default.

Though it’s unclear why this update took a full year for this feature to make its way to Canada, it’s great it’s finally here, especially if you primarily use Google’s Nest/Home smart speakers like me.

Source: Google 

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Mobile Syrup

Apple’s HomePod mini can now work as your default Apple TV speaker

An upcoming update for the HomePod mini will allow the smart speaker to work as your default speaker for the Apple TV 4K, according to 9to5Mac.

This means that if you want to avoid using your television’s likely hollow-sounding speakers or an external soundbar, you can connect the Apple TV 4K wirelessly to two HomePod mini speakers for paired stereo sound. This also enables Siri voice control through supported HomeKit accessories, which could be useful if your smart home is Apple Home app-centric.

This allows you to ask Siri to turn on your Apple TV, play a specific title and pause or start content. Other features include HomeKit Secure Video notifications for compatible cameras and doorbells if they detect a package at your door.

It’s unclear when this update will drop, but it will likely release alongside iOS 15 and watchOS 8 on September 20th.

While Apple’s HomePod mini is really only useful if you’re firmly entrenched in the tech giant’s ecosystem of devices, it is a surprisingly great-sounding smart speaker. For more on the HomePod mini, check out my review.

Source: 9to5Mac