Tag: Telus Health

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Telus offers mental health support for women through Telus Health MyCare app

Telus is expanding its Health for Good program to women needing mental health support.

The company will offer 1,000 free counselling sessions annually to women in B.C., Alberta, Saskatchewan, and Ontario. Registered mental health professionals conduct the sessions through Telus’ health app.

A March 2022 survey from Angus Reid Institute and CBC found 60 percent of women aged 18 to 34 in Canada found their mental health deteriorated through the pandemic. The figure increased to 63 percent when surveying women between 35 and 54.

Telus is partnering with three charities, Dress for Success Vancouver, Mamas for Mamas and YWCA Metro Vancouver, under the program.

“Helping more women through our Telus Health for Good program, this expansion is focused on removing barriers, making it easier and more affordable to access mental health services and making a meaningful difference in their lives,” Jill Schnarr, the company’s chief social innovation and communications officer, said.

The app is available for download through the App Store and Google Play.

Image credit: Telus

Source: Telus

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Telus Health services now available to Walmart employees

Walmart associates in Canada now have access to Telus Health.

100,000 employees and their families will have access to health professionals from various fields, including mental health and nutritional advice. Employees will be able to access programs focusing on virtual care, employee enablement, and wellbeing.

Associates can access Telus Health through the associated app or a direct telephone number in more than 200 languages.

“At the core, an associate’s wellbeing is a balance between a variety of components — not only physical and mental health but also a series of wellness programs designed to help address work-life challenges,” Michael Dingle, the chief operating officer at Telus Health, said.

Telus Health is available on Android and iOS.

Image credit: Telus 

Source: Telus

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Telus completes LifeWorks acquisition

Vancouver-based telecom giant Telus says it has completed its $2.3 billion acquisition of LifeWorks.

LifeWorks is marketed as a company that supports the “total wellbeing of individuals” — covering mental, physical, financial and social health. The successful acquisition expands Telus Health’s footprint to 50 million people in 160 countries.

“As one of the largest health technology companies globally, our newly expanded Telus Health organization will provide employers across the globe with world-leading digital health and wellness solutions for their employees that are convenient, innovative and highly effective,” Darren Entwistle, Telus’ CEO said.

Image credit: Shutterstock

Source: Telus

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Telus Health acquires Sprout Wellness Solutions

Telus Health has acquired Sprout Wellness Solutions, a company it invested in since 2015.

The digital solution educates people to improve their health by changing their behaviour. It offers real-time health risk assessments, activity tracking, and wellness content.

“For more than a decade, Sprout has contributed to improving people’s health and wellness, and we are pleased to add it to our full suite of virtual health services to continue helping businesses support the health and wellness of every employee,” Daniel Martz, vice president of virtual care at Telus Health, said.

The new service is available to Canadian employers who use the Telus Health benefit plan.

Sprout will continue to be available to all current customers.

Image credit: Telus

Source: Telus

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Telus health launches new virtual pharmacy program

The health initiative of telecommunications company Telus is introducing new changes to better deliver pharmacy services.

Telus Health has launched a virtual pharmacy, allowing Canadians to set up reminders to have prescriptions refilled and shipped directly to their door.

Users will also be allowed to have unlimited video and phone consultations with licensed pharmacists and will be able to manage medications through an online dashboard.

The service is introduced during a time when medication non-adherence is on the rise. This is when patients don’t take their medications as directed. A survey conducted for Telus Health found a third of Canadians were unable to pick up their prescription on time last year. A majority of respondents said the task slipped their minds when asked to explain their reasoning.

“As people’s lives continue to get busier, we need to focus on providing simple and convenient solutions that allow people to better manage their health and the health of their families,” Sonya Lockyer, vice president of pharmacy at Telus Health, said in a statement. “Not following medication instructions can negatively affect a patient’s health and costs our health care systems billions of dollars in unnecessary acute care interventions.”

The service is available in English in all provinces besides Quebec. A French version will be released in the “coming months.”

The app is available on iOS and Android.

Image source: Telus Health/Facebook 

Source: Telus Health

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Telus’s 24/7 Apple Watch emergency alert service now available in French

Telus Health Companion service for Apple Watch, which provides support and emergency services to seniors living at home, is now offered in both of Canada’s official languages.

First launched in May 2021, the 24/7 service uses the Apple Watch’s fall detection API and location data to flag when wearers have fallen down.

A Telus Health operator then speaks to the wearer  — now in English or French — via the watch, and can remotely alert their emergency contacts or call 911 if help is needed.

Telus is currently charging $30 per month for the service, if you already have an Apple Watch Series 4 or newer.

Otherwise, you can pay $54 per month to buy the watch and service as a bundle through a 2-year payment plan.

In order to work, the service also needs to be linked up to an iPhone 6s or later with up-to-date iOS and a wireless Telus plan.

Source: Telus