Tutela – BIG

Telus’ mobile network “dominated” in quality tests, scoring highest in Tutela’s latest ‘Canada State of Mobile Experience‘ report.

In an email to MobileSyrup, Tutela highlighted points from the report, noting that Telus had the highest ‘Excellent Consistent Quality on a 5G Network’ at 91.6 percent. Telus also scored the best for ‘Excellent Consistent Quality’ of its overall network at 82.9 percent, followed closely by Bell at 82.4 percent and Rogers at 77.7 percent.

Tutela details in its report that its annual benchmark evaluated 879,152 speed and latency tests “conducted on the smartphones of real-world users of national mobile operators within Common Coverage Areas, between September 2021 and February 2022.

5G Consistent Quality | Image credit: Tutela

The report also breaks down what, exactly, an 82.9 percent consistent quality score means. In short, Tutela says that 82.9 percent of Telus’ mobile connections were good enough to handle demanding tasks and apps like 1080p video streaming, high definition group video calling, and real-time mobile gaming.

Overall Consistent Quality | image credit: Tutela

Tutela also shared “Core Consistent Quality” scores measured the percentage of connections that “users’ average experience met the minimum recommended performance thresholds for lower performance applications.” That included standard definition (SD) quality video, voice calls, and web browsing.

Again, Telus scored best here at 91.9 percent, followed by Bell at 90.4 percent, with Rogers taking third at 87.3 percent.

Finally, Tutela shared a breakdown of key performance indicators (KPIs) for each network overall and for 5G specifically.

: Tutela KPIs for overall network

: Tutela KPIs for 5G network

Tutela describes itself as an “independent crowdsourced data company” that gathers information on mobile infrastructure and tests wireless experiences.

You can view the full report here.

Canada is leading North America in offering consumers solid mobile internet connections, according to a new report.

Tutela’s newly released 2021 Global State of Mobile Experience report ranked Canada 28th globally with a 72.15 percent score in the ‘Best Mobile Experience’ category.

Canada topped the United States’s 70.71 percent score, which placed our neighbours to the south just out of the top 30 in 31st place, as well as Mexico, which ranked in at 62nd place with a 51.16 percent score.

The mobile experience score was calculated by taking the percent of tests “where a mobile connection was good enough for the most demanding popular apps (including HD video group calls and 1080p video streaming).”

According to the report, the top five countries for mobile experience are Denmark, Finland, South Korea, Netherlands and Austria, with Denmark outscoring the other four across the board.

Tutela describes itself as an “independent crowdsourced data company with a global panel of over 300 million smartphone users.”

Last year’s 2020 Tutela global report saw Canada taking 4th place internationally in the ‘Mobile Download Speeds’ category for its highest average download speeds of 29.9Mbps.

In March 2021, Tutela also released a Canada-specific report that ranked Telus as the country’s best mobile experience provider.

Meanwhile, this past September, Opensignal named Rogers, Bell and Telus as global leaders in 5G gaming.

Image credit: Pexels, Tutela

Source: Tutela