Telus reports wireless network outage affecting Ontario and Quebec

Telus has confirmed that it is experiencing a network outage in Ontario and Quebec that’s affecting wireless service.

[Service Status] We are aware of a wireless outage impacting clients in Ontario and Quebec. Our team is already working towards a resolution and we will post updates on this thread as we get them. Thanks for your patience!

— TELUS Support (@TELUSsupport) October 6, 2021

The company says that it’s already working on a resolution.

According to DownDetector, the issue is affecting those on Telus, Koodo and Public Mobile. Further, Telus’ Service Status page is showing that text, voice and data issues are impacting these areas.

We’ll update this post with more information when it becomes available.